The Department of Risk Management has oversight of the County of Orange (County) compliance activities under Title II of the Americans with Disabilities Act (ADA). An ADA Title II Program Manager coordinates training for department ADA Coordinators to liaise issues with public access requirements of ADA Title II; provides guidance to assist departments in resolving physical and programmatic barriers to accessibility; and investigates ADA Title II accessibility complaints involving the County facilities, services, activities, and programs. The County is committed to removing barriers that exclude participation in or deny benefits of programs, services, or activities to persons with disabilities.
The ADA Title II County Program does not oversee private businesses, landlord or HOA issues, or other public entities such as cities.
Notice Under The ADA (Word)
Notice Under The ADA (PDF)
Department ADA Coordinators
An ADA Coordinator has been established for each County department. Complaints, concerns, or recommendations regarding public access to any County programs, services, or activities should be reported to the department's ADA Coordinator, who can immediately begin to review and resolve the matter. Please click the link below to view a list of department ADA Coordinators.
Department ADA Coordinators
ADA Title II Grievance and Complaint Form
To file a grievance or complaint for any problems with public access to the County programs, services or facilities, please complete and submit the ADA Title II Grievance and Complaint Form to the department ADA Coordinator. The list of department ADA Coordinators is attached to the form for your convenience.
ADA Title II Grievance and Complaint Form (Word)
ADA Title II Grievance and Complaint Form (PDF)
ADA Grievance Policy and Procedure (Word)
Additional Resource Links
Please utilize the resource links below to obtain additional information related to ADA outside the jurisdictional scope of the ADA Title II Program.
California Department of Fair Employment and Housing
California Civil Rights Department
California Department of Rehabilitation
ADA Information Related to Private Businesses
ADA Information and Technical Assistance
